Shipping

SHIPPING & RETURNS

RETURNS
We will not be accepting returns or exchanges of any items that are opened due to hygiene purposes.

If your item is unopened and you wish to return or exchange it, you will have 14 days to do so. Contact us jadenecosmetics@gmail.com for enquiries.

SHIPPING COSTS

EU/International/Rest of World £10.07

FREE UK shipping !

ALL items are delivered using Royal Mail and are Tracked. You will need to sign upon delivery.

Please allow 2-7 business days for orders to be processed and shipped.

This does not include major holidays or bank holidays.

Please be sure that your shipping address is correct when placing your order. We will not replace or refund orders that are lost due to incorrect addresses.

If your package is returned due to an incorrect address, you will have to pay the shipping fee to have it sent back out. 

We are not responsible for packages lost by Royal Mail or stolen packages.